Integrations

Connect your CRM and communication tools to automatically sync meetings, insights, and action items from IceCubes.

How Integrations Work

IceCubes CRM integrations follow a simple flow:

1. Connect your CRM account via OAuth in Settings
2. Configure what to sync (meetings, insights, action items)
3. Meet as usual — IceCubes captures your transcript
4. Auto-sync happens after the meeting ends and AI processing completes

What Gets Synced

• Meeting Engagements — Logged with title, duration, attendees, and AI-generated summary
• Insights Notes — Competitor mentions, objections, MEDDIC signals, and other key moments
• Action Item Tasks — Each action item becomes a task in your CRM with priority and due date

Available Integrations

HubSpot

Sync meetings, insights, and action items to HubSpot CRM. Automatic contact matching by email.

Salesforce

Sync meetings, insights, and action items to Salesforce CRM. Automatic contact matching via SOQL.

Slack

Share meeting summaries, next steps, and insights to Slack channels or DMs. Auto-share with smart routing.

Participant Matching

All integrations use the same matching algorithm to connect meeting participants to CRM records:

1. Collect participant emails from the calendar event
2. Filter out internal participants (your organization's verified domains)
3. Search for CRM contacts by exact email match
4. Look up associated companies and open deals
5. Associate all synced records with the matched contacts, companies, and deals

For a detailed walkthrough of the matching algorithm, see the HubSpot or Salesforce integration docs.