Next Steps Detection

IceCubes automatically identifies follow-up commitments, meeting scheduling, and action items mentioned during your sales conversations.

What Gets Detected

Next Steps detection looks for verbal commitments and action items, including:

• Follow-up commitments: "I'll send you the proposal"
• Meeting scheduling: "Let's set up a call next week"
• Information requests: "Can you send me pricing details?"
• Demo/trial offers: "I'll set up a demo for your team"
• Internal actions: "Let me check with our engineering team"

Suggested Actions

For Next Steps, IceCubes also suggests the type of action needed:

From Insights to Action Items

Detected Next Steps appear as Suggestions for Review in the Next Steps tab. Each suggestion shows the AI-extracted action, the exact quote from the transcript with speaker and timestamp, and a “View in transcript” link to jump to that moment. You can assign it to a team member, set a due date, and save it as an action item with one click.

AI-extracted next step with the original quote, assignee picker, due date, and one-click save.

1. Open the Next Steps tab in a meeting
2. Review the AI suggestion and the supporting quote
3. Confirm the assignee and due date
4. Click Save as Action Item

Examples of Detected Phrases

Best Practices

• Review within 24 hours: Fresh context helps with accurate follow-up
• Assign ownership: Every Next Step should have one owner
• Set realistic dates: Match the timeline mentioned in the call
• Include context: Add notes about what was discussed when creating tasks