Zoom
IceCubes captures Zoom meeting transcripts through the web client with full speaker detection and real-time sync.
How It Works
When you join a Zoom meeting, IceCubes:
- Detects the Zoom meeting page (app.zoom.us)
- Automatically enables live transcription if not already on
- Opens a sidebar panel with the live transcript
- Captures speaker names and timestamps
- Syncs to your IceCubes account in real-time
Requirements
- Browser: Google Chrome or Microsoft Edge
- Meeting access: Join via web client (app.zoom.us)
- Extension: IceCubes extension installed and signed in
- Account type: Host must have transcription enabled
Web Client Only
IceCubes only supports the Zoom web client. The desktop app is not supported. Please join meetings through the web client at app.zoom.us.
Enabling Live Transcription
Zoom requires the meeting host to enable live transcription:
- The host goes to Zoom Settings → In Meeting (Advanced)
- Enable "Closed captioning" and "Live transcription"
- During the meeting, click "Live Transcript" in the toolbar
- Select "Enable" or "Show Subtitle"
IceCubes will attempt to enable transcription automatically via WebSocket events when you join a meeting.
Speaker Detection
Zoom identifies speakers by their display name in the meeting. IceCubes captures this information along with the transcript.
- Speakers are labeled with their Zoom display name
- You can rename speakers after the meeting if needed
Troubleshooting
Transcript isn't capturing
- Ensure you're using the web client (app.zoom.us)
- Ask the host to enable live transcription
- Check that the IceCubes extension is enabled
- Try refreshing the page
Sidebar panel doesn't open
- Click the IceCubes extension icon to manually open
- Make sure you're signed in to the extension
- Check browser permissions for the extension
"Live Transcription" option not available
The host's Zoom account settings control this:
- Free accounts may not have transcription
- Ask the host to check their Zoom account settings
- Some organizations disable this feature
Duplicate or missing segments
Zoom sometimes sends partial sentences that get completed later. IceCubes uses substring-based deduplication to handle this. If you notice issues, the transcript can be edited after the meeting.
Supported Features
When using the Zoom web client, IceCubes provides:
- Full transcript capture - Complete meeting transcription
- Speaker detection - Automatic speaker identification
- Real-time sync - Transcripts sync as you speak
- Sidebar panel - View transcript during the meeting
Privacy Considerations
- Zoom meetings may have their own recording policies
- Some organizations require consent for transcription
- IceCubes stores transcripts in your private account
- Check your organization's meeting recording policies